Workspace Project truncated when scheduling or downloading PDF

Learn how to resolve the issue when scheduled or downloaded PDF contains truncated rows.

Description description

Environment

  • Analytics
  • Customer Journey Analytics

Issue/Symptoms

Scheduled or downloaded PDF contains truncated rows as below example.

Resolution resolution

On the truncated Freeform table, click the Return to default height  icon, save the project, and reschedule or download the Workspace Project again.

Cause

It is very similar to a collapsed panel, and when downloading a collapsed PDF, it will not expand the panel.
For the same reason, we need to expand the truncated Freeform table by clicking the Return to default height  icon. It is working as designed.

recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f