Workspace Project truncated when scheduling or downloading PDF

Last update: 2023-10-27

Learn how to resolve the issue when scheduled or downloaded PDF contains truncated rows.

Description

Environment

  • Analytics
  • Customer Journey Analytics

Issue/Symptoms

Scheduled or downloaded PDF contains truncated rows as below example.

Resolution

On the truncated Freeform table, click the Return to default height icon, save the project, and reschedule or download the Workspace Project again.

Cause

It is very similar to a collapsed panel, and when downloading a collapsed PDF, it will not expand the panel.
For the same reason, we need to expand the truncated Freeform table by clicking the Return to default height icon. It is working as designed.

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