AEP - How long is Adobe keeping files on storage after data ingestion?

Description

How long is Adobe keeping files on storage after data ingestion?

In this instance a customer is manually moving old files to archive for backup and then deleting existing files to refresh with new ones.

Once the ingestion is completed, is Adobe archiving those files?

Resolution

From a Data Lake perspective, customers may access Customer Data in the Data Lake for up to 7 days solely to facilitate data onboarding into Real-Time CDP.

Customer AI Intelligent Service training or scoring will have a lookback of 180 days on that data.

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