Duration of keeping files on storage after data ingestion | AEP

Last update: 2022-12-28

Description

Environment
Experience Platform

Issue/Symptoms
How long does Adobe keep files on the storage after data ingestion?

A customer was manually moving old files to archive for backup and then deleting existing files to refresh with new ones.

Once the ingestion is completed, is Adobe archiving those files?

Resolution

From a Data Lake perspective, customers may access Customer Data in the Data Lake for up to 7 days, solely to facilitate data onboarding into Real-Time Customer Data Platform (CDP).
Adobe’s Customer AI Intelligent Service training or scoring will have a lookback of 180 days on that data.

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