Upsert forbidden error while editing AEP segments in AAM

Last update: 2023-01-12



  • Adobe Audience Manager

  • Adobe Experience Platform


While mapping/editing an AEP segment in AAM, the following errors occur:

There were errors trying to save the segment.
Policy enforcement service error: UPSERT forbidden. Upsert will result in parent dangling reference.


This could happen at the time of enablement from AEP to AAM connector when backfill is going on, but that has a very short window.

Retrying after a gap of 5-10 minutes usually results in successful action.

On this page