Upsert forbidden error while editing AEP segments in AAM

Description


While mapping/editing an AEP segment in AAM, the following error occurs:

 

There were errors, trying to save the segment.

Policy enforcement service error: UPSERT forbidden. Upsert will result in parent dangling reference.

Resolution

This could happen at the time of enablement from AEP to AAM connector when backfill is going on but that has a very short window.

Retrying after some 5-10 minutes gap usually result in successful action.

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