How to check that a C2C ID sync file has onboarded your IDs?
Description description
Environment
Adobe Audience Manager
Issue/Symptoms
How to confirm that a C2C ID sync file has successfully onboarded your IDs?
Resolution resolution
ID Sync files create automatically generated Synced Audience traits which reflect the number of synced IDs under the cross-device ID option. Unlike trait onboarding files, there will be no record in the onboarding status report. Follow these steps to locate your synced audience trait:
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Identify the Data Source name for the onboarded IDs.
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Navigate to Audience Data, then click Traits.
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Search “Synced Audience” or your Data Source name, and locate the synced audience trait for your particular data source.
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Select “Cross Device ID” in the drop-down in the top right. Any successfully synced IDs will reflect within this trait.
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