Unable to view targeting and workflow tab in Campaign | Campaign Classic

Last update: 2023-01-06



Adobe Campaign Classic


The “Targeting and Workflow” tab is not visible in the campaign. For example:


This issue occurs because the option under campaign template properties “Functionalities used in the campaign” is not enabled. To resolve this -

  • Check the campaign template associated with the campaign.
  • Open the campaign template.
  • Go to Edit, then click Advance campaign parameters.
  • Under Configuration, select the value as Yes against Targeting and workflows.

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