Not Able To View Targeting and workflows Tab in Campaign | Campaign Classic

Description

The “Targeting and workflows” tab is not visible in the campaign.

Example :

Resolution

This issue occurs because the option under campaign template properties “Functionalities used in the campaign” is not enabled.

  • Check the campaign template associated with the campaign.
  • Open the campaign template.
  • Go to Edit - Advanced campaign parameters… - Configurations.

On this screen, you will see “Targeting and workflows” and select the value as Yes.

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