Se fai clic sul collegamento di approvazione nell’e-mail, viene visualizzato un errore

Descrizione description

Ambiente

  • Campaign Classic
  • Campaign Classic v7

Problemi/Sintomi

Quando fai clic sul collegamento di approvazione nell’e-mail, potresti visualizzare il seguente errore.

Si è verificato un errore tecnico:

Istruzione SQL WDB-200001 'SELECT W0.iWorkflowId, W0.sInternalName, W0.sLabel, W0.sDesc, W0.iCreatedById, W0.iModifiedById, W0.tsCreated, W0.tsLastModified, W0.iSupervisorId, W0.sTimezone, W0.iInProcess, W0.iHistory, W0.iOnError, W0.iErrorLimit, W0.iBuiltIn, W iIsModel, W0.sForm, W0.iFolderId, W0.iFolderProcessId, W0.tsLastStart, W0.tsNextProcessing, W0.sNextProcessingAfn, W0.sNextProcessingHost, W0.iStatus, W0.iProduction, W0.iFailed, W0.iUnlockedCount, W0.iState, W0.tsProcess, W0.iProcessId, W0.sNome host, W0.iPort, W0.iOperation Id, W0.iStartState, case when W0.iStartState = 1 and W0.iForecasts = 0 and (W0.iState = 0 or W0.iState = 20) then 1 else case when W0.iStartState = 1 and W0.iForecasts = 1 and (W0.iState = 0 or W0.iState = 20) then 2 else W0.iState end, W0.iRoutingOperationId, W0.iForecast, W0.sLogin, W0.iRoutingOperationId W0.iAggregateId, W0.iOrder, W0.tsExpiration, W0.iRecurrentMdl, W0.iCurrentOrderId, W0.mData, W0.mVisualState FROM XtkWorkflow W0 WHERE ((W0.iFolderId IN (SELECT xr.iFolderId FROM XtkRights xr WHERE xr.iOperatorId IN (XXXX, XXXX, XXXX, XXXX)) OR W0.iFolderId=0) E (( W0 Impossibile eseguire iFolderId IN (SELECT xr.iFolderId FROM XtkRights xr WHERE xr.iOperatorId IN (XXXX, XXXX, XXXX)) OR W0.iFolderId=0)) AND ((W0.iWorkflowId = :#(1)#))).

Param(0)=50302570

WDB-200011 Il record di database richiesto non esiste.

Impossibile caricare un documento di tipo 'xtk:workflow' che soddisfa la condizione '([ /@id] = XXXXXX)".

Errore durante la chiamata al metodo SOAP 'GetValidationParameters' del servizio 'xtk:workflow'):'Errore SOP-330011 durante l'esecuzione del metodo 'GetValidationParameters' del servizio 'xtk:workflow'.'

Codice: 'SOAP-ENV:Server'

com.neolane.fwk.core.NlException: Errore durante la chiamata al metodo SOAP 'GetValidationParameters' del servizio 'xtk:workflow'): 'SOP-330011 Errore durante l'esecuzione del metodo 'GetValidationParameters' del servizio 'xtk:workflow'.

Codice: 'SOAP-ENV:Server'

at com.neolane.fwk.soap.SoapMethodCall.execute(SoapMethodCall.java:840)

at com.neolane.fwk.xtk.JSPContext.executeSOAPCall(JSPContext.java:820)

in org.apache.jsp.validateTask_jsp._jspService(validateTask_jsp.java:176)

in org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

in javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

in org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439)

in org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395)

in org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339)

in javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

in org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at com.neolane.jssp.HttpHeaderFilter.doFilter(HttpHeaderFilter.java:102)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)

in org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)

in org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:622)

in org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:748)

Risoluzione resolution

Gli operatori devono avere accesso alla cartella Flussi di lavoro di Campaign in Amministrazione - Produzione - Oggetti.

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