Unable to set the ECID cookie after implementing first party tracking server(s)
s_ecid cookie is not set in the browser when upgrading to the ECID service and using a first-party tracking server. Why?
- Ensure the VisitorAPI.js is updated to the latest version (https://github.com/Adobe-Marketing-Cloud/id-service/releases) and the first-party tracking server is implemented. The tracking server domain should match the site domain.
- ECID cookie is generated server-side using the request header information passed in the web beacon. In case the request header is getting changed, then the value of the tracking server would change and s_ecid wouldn’t be generated on a different domain.
If visitor migration is enabled then the web beacon may be getting routed from 1st party tracking server to 3rd party tracking server, which would be causing the issue with s_ecid generation.