API error code 502

Description

Environment
Campaign Standard

Issue/Symptoms
While trying to make Soap calls using tools like Postman initially, the following error might occur:

"code": 502,

"message": "Oops. Something went wrong. Check your URI and try again."

Resolution

Raise a support ticket and share the error screenshot to get it fixed. Our support team will raise an internal request with the infrastructure team to fix this.

Cause
This error may appear if the cname record is missing or not configured correctly.

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