Error during import of HTML to Email Designer

Last update: 2023-05-26

Description

Environment
Campaign Standard

Issue/Symptoms
During an import of a .zip file with an HTML file and images into Email Designer, the following error was encountered:

(1:117056) : Invalid character reference

XML-110018 Error while parsing XML string '`<` ?xml version='1.0'?`>` `<` SOAP-ENV:Envelope
xmlns:xsd='http://www.w3.org/2001/XMLSchema'
xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance'
xmlns:ns='urn:nms:contentModel'
xmlns:SOAP-ENV='http://schemas.xmlsoap.org/soap/envelope/'`>` `<` SOAP-ENV:Body`>` `<` ExtractAndPatchContentResponse
xmlns='urn:nms:contentModel' SOAP-ENV:encodingStyle='http://schemas.xmlsoap.org/soap/encoding/'`>` `<` pstrContent xsi:type='xsd:string'`>` &lt;html xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&#10;
xmlns:v=&quot;urn:schemas-microsoft-com:vm'

Resolution

Reason:

The HTML file contained the character ASCII 0x03. Once the character was removed from the HTML file, the import worked.

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