JST-310000 Error while compiling script ‘/nms/interaction.js’ line 7475: objects.children is not a function

Description

Full error:

 

SCR-160012 JavaScript: error while evaluating script ‘offerMgt/js’.

JST-310000 Error while compiling script ‘/nms/interaction.js’ line 7475: objects.children is not a function.

Resolution

Root cause of this error is too many old offers (100) in the instance.

Best practice:  It is recommended having a limited number of offers per offer space. This ensures faster retrieval of offers in any given space.

Doc: https://experienceleague.adobe.com/docs/campaign-classic/using/managing-offers/interaction-overview/interaction-best-practices.html?lang=en#tips-managing-offers

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