Handling filters and/or segments with Time Spent metrics

Description description

Environment

  • Analytics
  • Customer Journey Analytics

Issue/Symptoms
How are filters/segments handled with time spent metrics?

Resolution resolution

When the report is run:

  • the data is gathered for the selected date range
  • the time spent values are calculated
  • the segment filters the results

Example impact: Since time spent values are allocated before the filter/segment is run, there is a possibility of time spent for pages (a dimension) that don’t have visits.

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