Getting XML-110011 Unable to find element ‘element’ with attribute ‘name’ set to ‘fusion’ (document with schema)


For On-prem users


After upgrading a Campaign instance to ACC-21.1 build 9342 or higher, when I try to install any Campaign packages, I get the following error:



The fusion schema (xtk:fusion) should be deleted in process of postupgrade. But in some cases, the schema is still present.

When you query the database as follow, you may see the following records:

To remove the xtk:fusion schema, you need to run the postupgrade tool with the “-force” option:

nlserver config -postupgrade -allinstances -force

You should see the following:

If the schema is still present, you can try with the “-force -repair” options:

nlserver config -postupgrade -allinstances -force -repair

If it still does not work, you may have to remove manually the records from the database.

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