Campaign Classic V7
For On-prem users
After upgrading a Campaign instance to ACC-21.1 build 9342 or higher, when trying to install any Campaign packages, following error occurs:
The fusion schema (
xtk:fusion) should be deleted in process of postupgrade. But in some cases, the schema is still present.
When you query the database as follow, you may see the following records:
To remove the xtk:fusion schema, you need to run the postupgrade tool with the “-force” option:
nlserver config -postupgrade -allinstances -force
You should see the following:
If the schema is still present, you can try with the
"-force -repair" options:
nlserver config -postupgrade -allinstances -force -repair
If it still does not work, you may have to remove manually the records from the database.