Adobe Experience Manager (AEM)
User needs AEM log files to troubleshoot an issue, but does not have the necessary permission to access the log files directly.
Steps to Resolve
AEM provides two ways to access the logs without the need for special rights. User only needs to have access rights to the AEM Web Console or the administrative tools section of AEM. Here are the two options:
A. AEM Web Console Log Files Page
Browse/export them directly from the AEM Web Console Log Files page: https://localhost:4502/system/console/status-slinglogs
The page displays each AEM log files one after the other as text.
You can download the log files using one of the 4 download buttons displayed on the top-right.
B. System Diagnosis Page
Download a system status ZIP export from the system diagnosis page: https://localhost:4502/libs/granite/operations/content/diagnosis.html (select Download Status ZIP).
The ZIP downloaded will contain many configuration and status files including a folder with all the log files of AEM.