We are facing problems with disabled push subscribers in ACC.
Is it normal or a bug? Do we have to create a custom workflow to disable that rows?
We are using HTTP/2 connector and, according to the documentation there are no words related to “Disabled".
For iOS subscribers, this disabled flag was set by the “NMAC optout management” technical workflow for the old HTTP connector of iOS.
With http/2 connector the feedback is synchronous and hence the device token is fed to quarantine nms:address table.
If you wish to update this flag, you will have to create a custom workflow to read these quarantine records, reconcile them with nms:appSubscriptionRcp, and then set the flag.
In recent ACC builds (from ACC-20.1.1), the flag is also set automatically for the http/2 connector.