Environment
Adobe Analytics
Issue
The default logic states that the prodView event is added automatically to the Hit in case there is a product passed without any events.
In some cases, the prodView event isn’t added. What is the reason?
Solution
The system will auto-add a product view event to the event_list
after processing rules have executed if there is a product in the product_list
and the event_list
is empty (or has only instance events for evars/revars/campaign/etc.).
So if there are any custom events, revents, purchase event, shopping cart events, etc. in the event_list
after processing rules have executed, then it will not auto-add the product view event if there is a product in the product_list
.