DocumentationCampaign - ACS Shared Audiences - using VisitorID for push notifications
Campaign - ACS Shared Audiences - using VisitorID for push notifications
Description
Environment
Using push notifications, not emails
Exporting audiences from People Core Service with VisitorID
No Audience Manager integration so no DeclaredID
Issue
The documentation states that VisitorID is linked to the profile when the user clicks on an email sent via Adobe Campaign but does not mention Push Notifications.
Need to reconcile a customer with VisitorID using push notifications rather than emails
Need to know whether ACS VisitorID Shared Audience reconciles against push notification ECID
Resolution
Steps to Resolve/Workaround
It is not possible to reconcile ECID from app subscriptions rather than email
Use the ECID as a declared ID.
Store the ID in your profile and create an AMC connection to use for this field for reconciliation