Campaign Classic- Script error/warning while logging in

Last update: 2022-11-08

Description

Environment

Campaign Classic

Issue/Symptoms

  • Campaign Classic pops a script error on login: “An error has occurred with the script on this page.”
  • User can proceed to log in after clicking “No”

Resolution

Resolution/Workaround

Increase the Javascript maxMB parameter: https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/appendices/the-server-configuration-file.html?lang=en#javascript

Cause

The default maxMB parameter setting is 512. This sets the maximum size in megabytes allowed before running the garbage collector. Occasionally this setting is insufficient, causing script errors which can be corrected by increasing the memory allotment.

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