Campaign Classic: Error when making call to AAM
- Campaign Classic
- Audience Manager
While selecting a shared audience in Campaign and hitting save, an error is thrown on Campaign.
Error while creating the mapping for the xxxxxxx segment.
Usually, this issue occurs when:
- The user logged into Campaign has not been assigned the product Audience Library within Adobe Experience Cloud Admin Console.
- The Tenant specified in the Adobe Experience Cloud External Account inside the Campaign is not correct.
In this case, after the server URL was changed from https://marketing.adobe.com to https://experiencecloud.adobe.com the issue was resolved.