Campaign Classic - SFTP Download issue

Description

After a build upgrade we noticed that the actual connection to SFTP works, but it is not possible to download files from remote repositories via SFTP.

File download log (error message):



29/06/2020 09:59:43 fileTransfer CRL-290002 Download error in cURL

29/06/2020 09:59:43 fileTransfer Remote file not found

29/06/2020 09:59:43 fileTransfer * Connection #0 to host *****.***.*** left intact

29/06/2020 09:59:43 fileTransfer * Could not open directory for reading: No such file or directory

29/06/2020 09:59:42 fileTransfer * Authentication complete

29/06/2020 09:59:42 fileTransfer * Initialized SSH public key authentication

29/06/2020 09:59:42 fileTransfer * Using SSH private key file ‘/usr/local/neolane/.ssh/id_rsa’

29/06/2020 09:59:42 fileTransfer * Using SSH public key file ‘/usr/local/neolane/.ssh/id_rsa.pub’

29/06/2020 09:59:42 fileTransfer * SSH authentication methods available: publickey,password

29/06/2020 09:59:42 fileTransfer * SSH MD5 fingerprint: ******************************

29/06/2020 09:59:42 fileTransfer * Connected to ******.***.*** (xxx.xxx.xxx.xx) port 22 (#0)

29/06/2020 09:59:42 fileTransfer * TCP_NODELAY set

29/06/2020 09:59:42 fileTransfer * Trying xxx.xxx.xxx.xx…

29/06/2020 09:59:42 fileTransfer Starting file listing ‘sftp://*****.***.***:22/Outgoing/FILENAME.CSV’

29/06/2020 09:59:42 Starting workflow (operator ‘Administrator (admin)’)

29/06/2020 09:59:42 Workflow ‘WKF1747’ is being run

Resolution

Root Cause: In some SFTP actions, we expect that the remote server is a Unix SFTP server and we add “~/” to the path if the path is not absolute.

This does not work if the remote SFTP server is on windows and “~/” has no meaning.

The fix will be available from the release 20.3.1 of Adobe Campaign Classic onwards.

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