Steps to copy Marketing channels configuration

Description

Environment

  • Customer Journey Analytics
  • Analytics

Issue/Symptoms
How to copy Marketing channels along with their processing rules from one report suite to another?

Resolution

The following steps will help copy Marketing channels along with their processing rules from one report suite to another. Let’s say the source report suitefrom where the marketing channel configuration is to be copied is A, and the destination report suiteis B.

  1. Go to Analytics Admin Report Suites.
  2. Select Report Suites A and B together.
  3. Edit Settings.
  4. Go to Marketing Channels  Marketing Channel Manager.
  5. Select A from the drop-down on the Select master report suite page.
  6. Save All Success message will appear  - Channels will be saved successfully.

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