Copying marketing channel configuration from 1 report suite to another
- Customer Journey Analytics
What happens when you copy Marketing channel configurations from one report suite to another?
Let’s say the source report suitefrom where the marketing channel configuration is to be copied is A, and the destination report suiteis B.
- In Marketing Channel Manager, channels from Awill be copied over to Bwith the Enabledcheck box checked.
- In Marketing Channel Manager for B, the Enabledcheckbox for existing channels will be disabled.
- Marketing channel processing rules from Awill get copied over to B, while the existing marketing channel processing rules in Bremain as is.
So even though the copy worked, it doesn’t delete channels or corresponding rules from the destination, i.e., B.