Things to remember while copying marketing channel configuration from 1 report suite to another?

Description

What happens when you copy Marketing channel configurations from one report suite to another?

Resolution

Let’s say the source report suite from where the marketing channel configuration is to be copied is A, and the destination report suite is B.

  1. In Marketing Channel Manager, channels from A will be copied over to B with Enabledcheck box checked.

2. In Marketing Channel Manager for B, Enabledcheckbox for existing channels will get disabled.

  1. Marketing channel processing rules from A will get copied over to B, while the existing marketing channel processing rules in B remain as is.

So even though the copy worked, it doesn’t ever delete channels or corresponding rules from the destination i.e B.

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