Rendering errors generate “unreachable” delivery failures

Description description

Environment
Adobe Campaign Standard

Issue
While preparing deliveries, you may experience the following Javascript error unreachable.

Cause
The cause is a rendering error variable not defined that should have failed during the delivery preparation.

Resolution resolution

Solution
This behavior is expected. This type of error (Javascript errors) can only be detected during the message personalization phase that occurs after the delivery preparation (For example: before sending emails).

Please note that the message personalization is driven by the MTA (mail transport agent) process so due the Javascript error, the email is set as unreachable by the MTA.

The Reason field shows why the email cannot be reached.

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