SMS OOB Template issue

Description

Issue – If you will notice the OOB SMS templates(like Send to mobile or Mobile Transactional Message), you will find those templates to be same as Direct Mail template.

Resolution

Issue – If you will notice the OOB SMS templates(like Send to mobile or Mobile Transactional Message), you will find those templates to be same as Direct Mail template.

In order to change the template to the exact SMS template you have to configure the external account type of SMS(Extended Generic) in properties -à Routing

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