Adobe Campaign: SCR-160012 JavaScript error when compiling a delivery for recipients marks the recipient as unreachable

Description

It has been reported in 9032 of Campaign that when a delivery attempts to compile and send to some recipients, if HTML content errors like the one below are hit, the recipient is flagged as unreachable and quarantined.

“SCR-160012 JavaScript: error while evaluating script content htmlContent”

Resolution

Currently there isn’t a way around this other than to pull the recipients out of quarantine and attempt to resend a delivery.

NEO-23161 has been opened and being investigated by Adobe R&D for a permanent fix in a future release.

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