No tracking links created during delivery analysis

Description

Environment
Adobe Campaign Standard
Adobe Campaign

Issue
During delivery analysis, you receive an error similar to:

URL-140038 A content model fragment is badly configured.

After that, no tracking links are created, the analysis completes, and the delivery is sent out without any tracking link.

Resolution

Solution

In your email HTML search for nl-dce-content-model, the fragment which has this in it, is the one that you need.

For example:

div class="is-locked nl-dce-content-model acr-fragment"  data-fragment-id="<b></b><b></b><b></b><b></b><b></b><b>*" data-fragment-ref="" data-fragment-name="CPL header (CMDL19)" data-nl-name="</b>*"

Here the fragment is  data-fragment-name="CPL header (CMDL19)".

Search for the same in the Content Fragments and follow these steps:

  1. You will have to go to the fragment creation and update the fragment, then roughly save it again.
  2. Then come back to your delivery, open it, and wait a few seconds to let the system detect that the fragment has been updated.
  3. Check that nl-dce-content-model has been correctly removed.
  4. Then Save.

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