No tracking links created during delivery analysis

Description

Error “URL-140038 A content model fragment is badly configured.” is received during delivery analysis. Post that, no tracking links are created, the analysis completes and the delivery is sent out without any tracking link.

Resolution

In your email HTML search nl-dce-content-model, the fragment which has this, is the one that you need.

For example:

div class=“is-locked nl-dce-content-model acr-fragment” style=“padding:0;” data-fragment-id=“***********************” data-fragment-ref=“” data-fragment-name=“CPL header (CMDL19)” data-nl-name=“***”

Here the fragment is data-fragment-name=“CPL header (CMDL19)”. Search for the same in the Content Fragments and follow the below:

  1. You will have to go to the fragment creation and update the fragment, roughly save it again.
  2. Then come back to your delivery open it, wait a few second to let the system detect that the fragment has been updated.
  3. Check that nl-dce-content-model has been correctly removed.
  4. Save and you are good to go.

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