Campaign Classic - Quotation mark « » replaced by " " in email content

Description


When trying to send an email that contains the quotation mark « » used for the German language, the user that receives the email sees " " instead of « ». Also, it seems that in the preview of the delivery we have the same behavior.

 

Steps to reproduce:

1. Go to AC interface and create a new delivery

2. Put the « » characters in the content of the delivery

3. Click on preview of the delivery to see that the « » are replaced with " ".

4. Send the email to a user.

5. Observe that also in the email content the « » are replaced by " "

Resolution

You need to replace « » with escape codes «  » and it will work and the characters will render correctly.

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