Cannot create Recipients

Description

While trying to create a recipient from the form Profiles and Target – Recipients on the instance, you may be getting rights to access the folder errors.

Resolution

User was trying to create a recipient from the form Profiles and Target – Recipients on his instance, but he was getting rights to access the folder errors as shown below:-

Issue Identified:-

Customer had by mistake made the default folder Recipients as a view, which is wrong as the customer should have created a separate view folder for it.

How the Issue was fixed:-

Once we added the Recipient folder by right clicking on the folder form “Profiles and Target” , things started to work again.

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