Cannot create Recipients

Last update: 2022-11-08

Description

Environment
Campaign Classic

Issue/symptoms
While trying to create a recipient from the form Profiles and Targets – Recipients on the instance, users are getting rights to access the folder errors.

Resolution

Once we added the Recipient folder by right-clicking on the folder form Profiles and Targets, things started to work again.

Cause
This error occurs when the default folder Recipients is made view instead of making a separate view folder for it.

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