Push notifications fail due to APNS mapping to APNS_SANDBOX
Description description
Environment
- Campaign
- Campaign Classic
Issue/Symptoms
It has been reported that for push notifications, Campaign will display 100% sent, but no push notifications make it to the recipients.
One of the reasons found for this is a misconfiguration on the pipelineD service, where APNS is mapping to APNS_SANDBOX.
Resolution resolution
The issue was addressed in CAMP-37240, which required a configuration change to the pipelineD process.
Documented change to serverConf.xml
:
topic endpoint="" name="mccs_push_notifications_feedback" pipelineName=""
consume endpoint="" group="$(INSTANCE_NAME)_new" pipelineName=""/
/topic
recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f