Push notifications fail due to APNS mapping to APNS_SANDBOX

Description description

Environment

  • Campaign
  • Campaign Classic

Issue/Symptoms
It has been reported that for push notifications, Campaign will display 100% sent, but no push notifications make it to the recipients.

One of the reasons found for this is a misconfiguration on the pipelineD service, where APNS is mapping to APNS_SANDBOX.

Resolution resolution

The issue was addressed in CAMP-37240, which required a configuration change to the pipelineD process.

Documented change to serverConf.xml:

topic endpoint="" name="mccs_push_notifications_feedback" pipelineName=""
        consume endpoint="" group="$(INSTANCE_NAME)_new" pipelineName=""/
      /topic
recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f