Is it possible to hide or delete default/OOTB delivery templates from the template view in ACS?
When you create a new marketing activity, the first screen in the wizard asks you to select a type or template. Templates allow you to pre-configure specific parameters according to your needs. The template may contain a full or partial configuration of the marketing activity.
The end-user has a simplified interface. When creating a new marketing activity, you just need to select the template you would like to use. There is no need to worry about any technical configurations. This has already been pre-configured by the functional administrator in the template.
For example, in the case of an email template, you can pre-fill the HTML content, the audience, and any other parameters of your delivery: schedule, test profiles, delivery’s general properties, advanced parameters, etc. This allows you to save time when creating a new activity.
For more details on templates, refer to About templates.
Few cases have been reported where users have requested to hide the OOTB/Default delivery templates from the templates view section. Only their custom templates are visible for users accessing the templates for delivery creation.
Deleting an OOTB template is not possible. Also, they cannot be hidden/edited/renamed as the properties of OOTB templates are in Read-Only format, hence not editable.
The only way to hide them from view is to configure the template list to pull down the OOTB templates to the bottom-most section of the list.
However, there is a way to filter out the built-in templates and those custom.