Environment
Target
Issue/Symptoms
The use case displays the products from the same category the visitor is currently accessing.
Criteria Definition used: Most Viewed Item as recommendations key, with Content Similarity type.
Cause
When using content similarity with Most Viewed recommendation key, the recommended product might change with each page refresh.
This happens because the most viewed key of the visitor might change with each page refresh.
Recommendation
Use content similarity with the current Item as recommendation criteria in place of the Most Viewed key.