GET request to REST API to retrieve OrgUnits fails

Explore the steps to resolving the Adobe Campaign Standard issue where a GET request to REST API to retrieve OrgUnits fails.

Description description

Environment

Issue/Symptoms

In ACS, a GET request to REST API to retrieve OrgUnits fails with the following error message:

RST-360011 An error has occurred - please get in touch with your administrator.

Error rc=-2003

Resolution resolution

Try to “re-publish” the data by republishing the data model via Administration | Development  Publishing, and re-republish the data model.

The new service should then be added when completing the step.