Adobe Campaign: API 504 timeout errors

Description


Issue/Symptoms

  • Receiving 504 errors when making API calls to Campaign

Environment

  • Apache RequestReadTimeout option is set to 20 seconds (default setting)

Resolution

Steps to Resolve/Workaround

  • Increase this timeout to match with the Amazon ELB (60 seconds) as some API calls can go over the default 20 seconds and time out.

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