Campaign Standard、Audience Manager — 与Experience Cloud共享受众失败,出现错误

描述 description

问题/症状

  • 使用Experience Cloud设置受众共享失败,出现错误:
RST-360011 An error has occurred - please contact your administrator.
RST-360011 An error has occurred - please contact your administrator.
PGS-220000 PostgreSQL error: ERROR: relation "list22017314" does not exist
LINE 1: ... || E' (' || COALESCE(N1.sEmail, '') || E')' FROM list220173...
XTK-170006 Unable to parse expression 'FetchData($(apiVersion) , $(_filter) , $(.) , $(_lineStart) , $(_lineCount) , $(_order))'.
XTK-170006 Unable to parse expression 'FetchData($(apiVersion) , $(_filter) , $(.) , $(_lineStart) , $(_lineCount) , $(_order))'.

环境

  • Campaign Standard- People核心服务
  • Adobe Audience Manager (AAM)
  • 导入共享受众工作流将进入“否”状态以供处理。

解决方法 resolution

解决/解决方法的步骤

  • Check 数据源配置 在AAM中查看是选择了营销ID (MID)还是客户ID (CID)
  • Check 数据源设置 > 入站 在Campaign中查看是否选择了MID或CID
  • 确认AAM和Campaign使用的是相同的ID设置
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