Campaign Standard, Audience Manager - Audience Sharing with Experience Cloud fails with error

Last update: 2023-10-02

Description

Issue/Symptoms

  • Setting up Audience Sharing with Experience Cloud fails with error:
RST-360011 An error has occurred - please contact your administrator.
RST-360011 An error has occurred - please contact your administrator.
PGS-220000 PostgreSQL error: ERROR: relation "list22017314" does not exist
LINE 1: ... || E' (' || COALESCE(N1.sEmail, '') || E')' FROM list220173...
XTK-170006 Unable to parse expression 'FetchData($(apiVersion) , $(_filter) , $(.) , $(_lineStart) , $(_lineCount) , $(_order))'.
XTK-170006 Unable to parse expression 'FetchData($(apiVersion) , $(_filter) , $(.) , $(_lineStart) , $(_lineCount) , $(_order))'.

Environment

  • Campaign Standard - People Core Services
  • Adobe Audience Manager (AAM)
  • Import Shared Audience Workflow is going into “No” state to process.

Resolution

Steps to Resolve/Workaround

  • Check Data Source Configuration in AAM to see whether Marketing ID (MID) or Customer ID (CID) is selected
  • Check Data Source Settings > Inbound in Campaign to see whether MID or CID is selected
  • Confirm that both AAM and Campaign are using the same ID settings

On this page