Campaign Standard — 發生錯誤後無法刪除工作流程

Last update: Mon May 05 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

瞭解在修改或重新儲存工作流程不足時如何導覽問題。

說明 description

環境

Campaign Standard

問題/症狀

發生錯誤後無法刪除工作流程。
修改及重新儲存工作流程並不能解決問題
嘗試刪除工作流程會導致下列錯誤：

Error:

ST-360011 An error has occurred - please contact your administrator.

RST-360011 An error has occurred - please contact your administrator.

XTK-170017 The expression definition exceeds the number of authorized recursions.

XTK-170017 The expression definition exceeds the number of authorized recursions.

XTK-170037 'like' is a binary operator. At least one operand is missing.

XTK-170036 Unable to parse expression '(@id IN (23867212 , 23912681 , 22426751 , 22426754 , 22426762 , 22426761 , 23632222 , 23731904 , 23832292 , 23632221 , 24070631 , 24070634 , 23543381 , 23543384 , 23543391 , 22427122)) AND ((((((((((((((((((((((((((((((((( like + ) AND ( like + )) AND (( like + ) AND ( like + ))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))))'.

解決方法 resolution

要解決的步驟

清除工作流程歷史記錄 — https://experienceleague.adobe.com/docs/campaign-standard/using/managing-processes-and-data/executing-a-workflow/monitoring-workflow-execution.html?lang=zh-Hant

原因

無法刪除工作流程，因為應用程式嘗試將記錄檔寫入工作流程。此程式可能會卡住，若要修正問題，需要清除工作流程記錄檔。這會停止後端工作並允許刪除工作流程。

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