Campaign Standard — 遇到错误后无法删除工作流

了解在修改或重新保存工作流不足时如何导航问题。

描述 description

环境

Campaign Standard

问题/症状

  • 遇到错误后无法删除工作流。
  • 修改和重新保存工作流并不能解决问题
  • 尝试删除工作流会导致以下错误:
Error:

ST-360011 An error has occurred - please contact your administrator.

RST-360011 An error has occurred - please contact your administrator.

XTK-170017 The expression definition exceeds the number of authorized recursions.

XTK-170017 The expression definition exceeds the number of authorized recursions.

XTK-170037 'like' is a binary operator. At least one operand is missing.

XTK-170036 Unable to parse expression '(@id IN (23867212 , 23912681 , 22426751 , 22426754 , 22426762 , 22426761 , 23632222 , 23731904 , 23832292 , 23632221 , 24070631 , 24070634 , 23543381 , 23543384 , 23543391 , 22427122)) AND ((((((((((((((((((((((((((((((((( like + ) AND ( like + )) AND (( like \+ ) AND ( like + ))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))) AND (([ workflow/geoUnit/@fullName]  like '/all/' + '%') AND ([ workflow/orgUnit/@fullName]  like '/all/' + '%'))))'.

解决方法 resolution

要解决的步骤

清除工作流历史记录 —  https://experienceleague.adobe.com/docs/campaign-standard/using/managing-processes-and-data/executing-a-workflow/monitoring-workflow-execution.html?lang=en

原因

无法删除工作流,因为应用程序尝试将日志写入工作流。 此过程可能会卡住,要解决此问题,需要清除工作流日志。 这将停止后端作业并允许删除工作流。

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