Adobe Target mboxPCID not writtenn when Cross-Domain is enabled.

Last update: 2022-11-08

Description

Issue

Mbox call fires, but the MbocPcId is not written when moving from one domain to another.


Environment

  • Adobe Target implemented for two domains using DTM
  • Cross-domain tracking is enabled
  • 1st and 3rd party cookies set in the Adobe Target UI

Resolution

Steps to resolve/Workaround

  • Check for third party cookies on the website
  • MboxPC will be saved on ‘tt.omtrdc.net’ domain in a cross-domain scenario
  • MboxPC should be set in the third party cookies

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