Verbindung zu Brand Portal kann nicht mit dem Fehler "JWT ist abgelaufen"hergestellt werden | AEM

Last update: Thu Mar 28 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Beschreibung description

Problem
Nach der Konfiguration der AEM Assets-Integration mit Brand Portal https://experienceleague.adobe.com/docs/experience-manager-65/assets/brandportal/configure-aem-assets-with-brand-portal.html?lang=en,

Verbindung testen gibt für den Replikationsagenten ähnliche Fehlermeldungen zurück:

28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : Using user mac-bpsupportapac-replication for building content.
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : Creating content for path /content
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : Create new HttpClient for bpsupportapac MP Replication Agent Default
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : * HTTP Version: 1.1
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : * Using OAuth 2.0 Authorization Grants
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : * OAuth 2.0 User: mac-bpsupportapac-replication
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac : Failed to get an access token for user: mac-bpsupportapac-replication msg: failed to get access token from authorization server status: 400 response: {"error":"invalid_grant","error_description":"JWT has expired"}
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : Sending POST request to https://bpsupportapac.brand-portal.adobe.com/bin/receive?sling:authRequestLogin=1
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : sent. Response: 401 Unauthorized
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac : Replication (TEST) of /content not successful. Conversation follows
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac : ------------------------------------------------
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac : Sending message to bpsupportapac.brand-portal.adobe.com:-1
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  POST /bin/receive HTTP/1.0
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Action: Test
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Path: /content
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Handle: /content
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Referer: about:blank
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Content-Length: 0
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Content-Type: application/octet-stream
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac : --
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  HTTP/1.1 401 Unauthorized
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Date: Fri, 03 Mar 2017 04:29:05 GMT
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Server: Apache/2.4.10 (Unix) Communique/4.2.1
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  WWW-Authenticate: Basic realm="Sling (Development)"
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  X-Frame-Options: SAMEORIGIN
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  X-XSS-Protection: 1; mode=block; report=https://service.brand-portal.adobe.com/security-bugs/log/mac
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Content-Security-Policy: default-src 'self' https://*.adobe.com https://*.assetsadobe.com http://*.assetsadobe.com; script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.brand-portal.adobe.com https://brand-portal.adobe.com https://*.marketing.adobe.com https://marketing.adobe.com https://use.typekit.net https://*.tt.omtrdc.net https://*.services.adobe.com https://*.adobelogin.com https://*.adobemc.com https://*.scene7.com https://assets.adobedtm.com https://*.guided.ss-omtrdc.net https://*.omniture.com https://*.demandbase.com; style-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.brand-portal.adobe.com https://brand-portal.adobe.com https://*.marketing.adobe.com https://marketing.adobe.com https://use.typekit.net https://*.tt.omtrdc.net https://*.guided.ss-omtrdc.net https://*.omniture.com https://*.scene7.com; img-src * data: ; font-src * data: ; frame-src 'self' https://*.brand-portal.adobe.com https://*.marketing.adobe.com https://*.omniture.com https://*.services.adobe.com https://services.adobe.com https://*.adobelogin.com; object-src 'self' https://*.scene7.com http://*.assetsadobe.com https://*.assetsadobe.com; report-uri https://service.brand-portal.adobe.com/security-bugs/log/mac
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Timing-Allow-Origin: https://*.brand-portal.adobe.com/
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Set-Cookie: renderid=rend2; path=/;Secure
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Vary: User-Agent,Accept-Encoding
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :  Content-Length: 0
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac :
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac : Message sent.
28.02.2017 18:39:51 - ERROR - mp_replication_agent_default_bpsupportapac : ------------------------------------------------
28.02.2017 18:39:51 - INFO - mp_replication_agent_default_bpsupportapac : Replication (TEST) of /content not successful.

Umgebung
AEM 6.2 mit Brand Portal

Ursache
Die Ursache ist der Zeitunterschied zwischen der AEM und der Brand Portal Cloud.
Der Unterschied verursacht den Ablauf des JWT.

Angegebene Nachrichten

Failed to get an access token
JWT has expired

Lösung resolution

Lösung

Bestätigen Sie die Betriebssystemzeit der AEM.
Ändern Sie die Zeit in eine gültige Uhrzeit oder verwenden Sie ntp.

recommendation-more-help

3d58f420-19b5-47a0-a122-5c9dab55ec7f