Adobe Campaign Classic
Resolve the error Empty return for method ‘Logon’ of service 'xtk: session’ for Message Center technical workflows, which fails due to scheduled server restart time.
Avoid the Message Center syncing workflows (Message Center execution instance 1
(mcSynch_mcExec1)) that keeps failing with the error Empty return for method ‘Logon’ of service ‘xtk: session’ at the marking instance.
This error occurs because the RT server is starting at the same time, which causes the issue since marketing would not be able to connect to RT.
Follow these steps to fix the issue:
(mcSynch_mcExec)to change the start time to 5 or 10 minutes after server restart.