AEM and Brand Portal
Customers use the Brand Portal to share and distribute assets.
Email is sent from the
email@example.com email address.
How can the From: email address be changed to the company’s email address?
Brand Portal is a multi-tenant setup, allowing every customer/tenant to setup their own From: email address as a feature request.
Brand Portal is hosted in Adobe datacenters.
If the From: email address domain (for example, the customer’s email address domain) is different from where the email was routed, it would likely end up in a spam folder.
Since the From: email address is
firstname.lastname@example.org and the initial routing mail server is also within Adobe, the email won’t end up in a spam folder.
It is not currently possible to change the From: email address to any other address. This issue will be addressed in a future release.