Dynamic Media HTML5 viewers system requirements

System requirements for Dynamic Media HTML5 viewers.

Server hardware and software

• Adobe Dynamic Media Image Serving 6.7.1 or later.
• HTML5 viewers require SDK JavaScript server-side libraries 3.11.5 or later.
• Email a Friend social features require s7ondemand 5.0.9 or later.
• eCatalog Viewer - Info panel popup support requires info server 2.1.8 or later.
• Search feature components require s7search 2.3.0 or later.

Viewers system requirements

Client browser minimum requirements for component viewers:

• Supported on the following operating system versions or later:
  • Microsoft® Windows® 7
  • macOS X 10.12
• Supported on the following browser/platform versions or later:
  • Android™ OS 4.x
  • BlackBerry® 10 on native browsers. Only video playback is supported.
  • Chrome 82
  • Edge
  • Firefox 77
  • Internet Explorer 11
  • iOS6
  • iPad 2 (Safari and Chrome browsers only)
  • iPhone 3GS
  • Safari 11
• Internet Explorer on mobile devices is not supported.
• PanoramicViewer is supported on the following browser/platform versions or later:
  • Android™ 4.4 (phone devices only)
  • Chrome 82
  • Edge
  • Firefox 77
  • Internet Explorer 11
  • iOS 10
  • Safari 11
• Video360Viewer and DimensionalViewer is supported on the following browser/platform versions or later:
  • Android™ 5 (phone devices only)
  • Chrome 82
  • Edge
  • Firefox 77
  • iOS 12
  • Safari 12
• ZoomVerticalViewer is supported on the following browser/platform versions or later:
  • Android™ 4.x
  • Chrome 82
  • Edge
  • Firefox 77
  • Internet Explorer 11
  • iOS 10
  • Safari 11

End of support for TLS 1.0 and 1.1

Effective September 30, 2022, Adobe Dynamic Media Viewers will end support for the following:

• TLS (Transport Layer Security) 1.0 and 1.1
• The following weak ciphers in TLS 1.2:
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
  • TLS_RSA_WITH_AES_256_GCM_SHA384
  • TLS_RSA_WITH_AES_256_CBC_SHA256
  • TLS_RSA_WITH_AES_256_CBC_SHA
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
  • TLS_RSA_WITH_AES_128_GCM_SHA256
  • TLS_RSA_WITH_AES_128_CBC_SHA256
  • TLS_RSA_WITH_AES_128_CBC_SHA
  • TLS_RSA_WITH_CAMELLIA_256_CBC_SHA
  • TLS_RSA_WITH_CAMELLIA_128_CBC_SHA
  • TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA
  • TLS_RSA_WITH_SDES_EDE_CBC_SHA

Unsupported web browser and operating system combinations for Dynamic Media Viewers

Adobe Dynamic Media Viewers do not support the following web browser and operating system combinations:

• Internet Explorer 11 + Windows 7
• Internet Explorer 11 + Windows 8.1
• Internet Explorer 11 + Windows Phone 8.1
• Internet Explorer 11 + Windows Phone 8.1 Update
• Safari 6 + iOS 6.0.1
• Safari 7 + iOS 7.1
• Safari 7 + OS X 10.9 Mavericks
• Safari 8 + iOS 8.4
• Safari 8 + OS X 10.10 Yosemite

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