Administration Setup

The Administration Setup screens are for administering Adobe Dynamic Media Classic users. Use these screens to enable users to work in Adobe Dynamic Media Classic and to communicate by e-mail with users.

  1. To access Administration Setup options, go to Setup > Personal Setup > Administration Setup.

User Administration

All Adobe Dynamic Media Classic users are assigned a role that determines their privileges and access rights to features in Adobe Dynamic Media Classic. Administrators determine the different roles and responsibilities for the companies to which they are assigned.

Typically, Adobe Dynamic Media Classic configures the first set of companies and assigns a company administrator. The company administrator then sets up and administers Adobe Dynamic Media Classic users.

Adobe Dynamic Media Classic supports several user roles. These roles can access companies set up for the Adobe Dynamic Media Classic:

Adobe Dynamic Media Classic User Can access companies to which they have been assigned; cannot perform any administrative duties.

Adobe Dynamic Media Classic Company Admin Can view and administer only their own companies. A Company Administrator can also perform all administration functions, including adding administrators and users. A Company Administrator can add a user to the DMC company admin accounts. (This role is the default user role.)

After you add a user, Adobe Dynamic Media Classic sends the user a Welcome e-mail message. The message includes a password and the Adobe Dynamic Media Classic URL.

Add a user or administrator

  1. Go to Setup > Application Setup > Administration Setup > User Administration.

  2. Select Add.

  3. Enter the name and email address of the user or administrator that you want to add, then select Next.

    NOTE

    The apostrophe character () is not allowed in email addresses.

  4. To assign a role to the user, choose a Role option.

    See Adobe Dynamic Media Classic user roles and privileges.

  5. To add a user to a company, select a company name.

  6. If you want to add the user to a group (if you are adding a Media Portal user or contributor), select Next and add the user.

  7. Select Save to complete the user setup.

    After saving, a prompt asks if you want to add a user to another company. Select Add if you want to add the user to a company.

    All new users are given a randomly generated password; users are required to change passwords the first time they sign in to the Adobe Dynamic Media Classic desktop application.

    New users are sent a Welcome e-mail after you add them. The e-mail provides a temporary password and explains how to sign in to Adobe Dynamic Media Classic.

    If the user does not receive the welcome email, have them go the Adobe Dynamic Media Classic sign-in page (https://s7sps1.scene7.com), and select Forgot My Password. The password is reset and a new email is sent. If the user does not receive the email and it is not in their Junk folder, contact Technical Support.

    When adding new Media Portal users, you can also go to Setup > Application Setup > User Administration, then select Upload User List and select a .csv file containing no more than 500 users.

Delete a user

You can delete users from Adobe Dynamic Media Classic by making them invalid. Invalid users are removed from the system and all accounts.

  1. Go to Setup > Application Setup > Administration Setup > User Administration.
  2. Select a user from the list, and then select Edit.
  3. Deselect Valid.
  4. Select Save.

Activate or deactivate users

Users who have been deactivated no longer have permission to enter the account listed at the top of the Select Accounts To Access menu.

  1. Go to Setup > Application Setup > Administration Setup > User Administration.
  2. In the user list, select or deselect the Active option next to the name of the user.

Edit user information

The user information that you can edit depends on your role as an administrator and the assigned role of the user whose information you want to edit. Options that are dimmed (unavailable) are not editable.

  1. Go to Setup > Application Setup > Administration Setup > User Administration.
  2. Select a user from the list, and then select Edit.
  3. Select the entry in the table that shows the company you are trying to modify permissions or access for, then select Manage Company.
  4. Select the user role.
  5. If you want to change the user’s group membership (if you are editing or adding a Media Portal user or contributor), select Next and edit the group membership.
  6. Select Save.

Filter and sort the user list

You can filter and sort the user list to locate users. All users in all accounts you administer appear in the Users list, regardless of the account selected in the Select Account To Access menu.

You can use the following user list filtering techniques:

  • Filter by group - Select the By Group menu and choose an option to narrow the list to users in a group.

  • Filter by user role - Select the By User Role menu and choose an option to narrow the list to users or administrators of different types.

  • Filter by field name - Select Enable Filter By Field. Then select the By Field Name menu, choose a column for filtering the list, and select the Filter Character menu and choose a letter. The list is filtered on one of the columns by the letter you chose. To see the full list, deselect the Enable Filter By Field option.

  • Filter out invalid users - Deselect Include Invalid. The search results display only users who are in the system. Invalid users have been deleted from the system and the accounts you administer.

  • Sort by column heading - Select a heading to sort all users by their status, alphabetically by first name, last name, or email, by user role, or by valid/invalid status.

If you have many users, you can limit the size of the list by selecting the Max List Size menu and choosing a number.

Bandwidth and Storage

Adobe Dynamic Media Classic Administrators can generate bandwidth, storage, and other types of reports for the companies they administer. These reports are available on the Bandwidth & Storage page.

To open this page, go to Setup > Personal Setup. Expand Administration Setup, and then select Bandwidth & Storage.

Types of reports

The following table describes reports that you can generate from the Bandwidth & Storage page:

Report Information Use
Bandwidth Bandwidth use by company Track bandwidth usage by company over specific date ranges to determine traffic patterns.
Storage Storage usage Track the amount of data uploaded by company.
Image Content The number of image requests by type Track the number of requests and volume for different image types.
Domain The number of URL requests by domain Track image usage based on the domain of the image request for a specific company. (Adobe Dynamic Media Classic can provide more than one domain per account. For more information, contact Technical Support.)
Video Streaming Bandwidth usage for streaming video Track streaming video usage by company over specific date ranges to determine traffic patterns.
Video Content Playing time of different videos Determine which are the most viewed and least viewed videos.

The Image Content report provides information about requests for the following image types:

  • Image Request - Requests for images.

  • Thumbnail Request - Requests for swatch or alternate images in viewers.

  • Mask Request - Requests to images returning gray-scale masks.

  • Viewer Tile Request - Image requests loaded by a viewer.

  • Vnt Object Request - Image rendering requests that return an image with specified objects in the requested vignettes.

  • Vnt Info Request - Image rendering requests that return information concerning the requested vignettes.

NOTE

The Video Streaming report applies to streaming videos only. It doesn’t track the viewing of progressive videos.

Generate a report

To generate a bandwidth, storage, image content, domain, video streaming, or video content report:

  1. Go to Setup > Personal Setup.

  2. Expand Administration Setup, and then select Bandwidth & Storage.

  3. Select a tab: Bandwidth, Storage, Image Content, Domain, Video Streaming, or Video Content.

    See Types of reports.

View data in different ways

After you generate a report on the Bandwidth & Storage page, you can choose options for viewing information. You can choose how information is presented, view information in a chart or data grid, and specify a time period for capturing information. In Data view, you can also sort information and rearrange columns.

  • View data in a chart or data grid - Select Chart View to view data in a chart; select Data View to view data in a data grid.

  • Choose a report presentation type - On the Report Type menu, select Summary, Daily, or Monthly to organize data in summary form, by day, or by month. Not all reports provide this option.

  • Specify a time period - Choose options to define a time period for your report, and then select Update after you define a time period:

  • Pre-defined time period - On the Pre-defined Report menu, choose an option. For example, choose Last Month to capture data from the previous month.

  • Custom time period - On the Pre-defined Report menu, select Custom. Then choose a date on the Start Month (or Start Date) menu and a date on the # of Months (or # or Days) menu. For Domain and Video Content Reports, you can choose a specific start and end date for capturing report information.

  • Sort data (Data view only) - To sort information on a column, select the column’s heading. Select again to sort in descending order.

  • Rearrange columns (Data view only) - To move a column to a different location on the data grid, drag its heading.

Export and print reports

After you generate a report, you can export its data for use in spreadsheets and other applications. You can also print reports.

  • Export report data - In Data view, sort, and arrange the data as necessary. Then open the Export menu and choose a format: Tab Delimited, Comma Separated, or HTML Formatted. The data is copied to the Clipboard in the format you chose. You can now paste the data into a spreadsheet or application.

  • Print a report - Select Print, choose the options you want in the Print dialog box, and then select OK.

Image Errors

Adobe Dynamic Media Classic Administrators can generate Image Error reports. An Image Error report provides a list of the 20 most frequent image errors, for the past 24 hours, for the company you are currently logged in to. To generate an Image Error report, do the following:

  1. Go to Setup > Personal Setup.

  2. Expand Administration Setup, and then select Image Errors.

  3. (Optional) Do any of the following:

    • To sort errors by the heading information, select a heading. By default, errors are sorted by number of occurrences, highest to lowest.
    • Move the cursor over the Response field for an error to see the specific error message.
    • To see the link to the image or referrer web page, move the cursor over the URL field or the Referrer field.
    • To copy the link to the actual image, select URL Copy URL. You can paste this link in a browser window to go to the image and investigate the error.
    • To copy the link to the referrer web page, select Referrer Copy URL.

Errors displayed are for the company you are currently logged in to. Each error includes the following information:

  • Image ID - ID for the offending image.

  • Time - The time range of the first time the error was reported to the last time the error was reported, within the last 24 hours.

  • Count - The number of errors reported on the image.

  • Response - The specific error message. Errors are either 4xx or 5xx.

  • URLs - Lists the URL to the image on Adobe Dynamic Media Classic.

  • Referrer - Specifies the URL for the web site where the initial request came from. The referrer can be any web site that has a link to the image.

The URL and Referrer columns have Copy URL associated with them to simplify testing.

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