- Adobe Dynamic Media Classic Guide
- Best Practices Tutorial
- NEW Dynamic Media Classic sign in experience now available
- Dynamic Media Newsletter by Experience League
- Introducing Adobe Dynamic Media Classic
- Getting started
- Setup
- Media Portal
- System requirements
- Quick Start: Media Portal
- Media Portal user roles
- Creating and managing Media Portal groups
- Adding and managing Media Portal users
- Managing FTP accounts
- Specifying export options available to Media Portal users
- Creating and enabling Image Presets
- Making more efficient use of metadata
- Customizing the Media Portal screen
- Upload and publish assets
- Managing assets
- About managing assets
- Working with asset folders
- Viewing assets in the Browse panel
- Selecting assets in the Browse panel
- Searching assets
- Previewing an asset
- Moving, renaming, and deleting assets
- Working in Detail view
- Viewing, adding, and exporting metadata
- Exporting assets from Dynamic Media Classic
- Sharing asset changes with peers in real time
- Printing assets
- Managing the Trash folder
- Organizing your work with Projects
- Image sizing
- Zoom
- eCatalogs
- Image sets
- Swatch sets
- Spin sets
- Template basics
- Video
- Mixed media sets
- Adobe Analytics instrumentation kit
- Quick Start: Integrating Dynamic Media Classic with Adobe Analytics
- Log in to Adobe Analytics
- Configuring Adobe Analytics reports
- Instrumenting a viewer using the Adobe Analytics Instrumentation Kit
- Disabling Adobe Analytics tracking
- Testing the integration by viewing an Adobe Analytics report
- Enabling Adobe Analytics Video Reports
- Publishing Adobe Analytics configuration information
- Adobe Target Standard/Premium integration
- User-generated content
- Master files
- Best practices for optimizing the quality of your images
- Editing images
- Creating Image Maps
- Cropping an image
- Sharpening an image
- Adjusting an image
- Image editing options at upload
- Working with PDFs
- Working with PSD files
- Working with PostScript and Illustrator files
- Working with vignette, window covering, and cabinet files
- Support files
Support
Technical support offerings are designed to meet the needs of any size company. The following table describes Dynamic Media Classic Customer Care offerings:
| Support | Subscription |
|---|---|
| Case limit | Unlimited. |
| Response time | See the FAQ at https://helpx.adobe.com/contact/enterprise-support.ec.html. |
| SLA (Service Level Agreements) | https://helpx.adobe.com/support/programs/support-policies-terms-conditions.html. |
| Supported users | Up to ten users per organization can be designated as Supported Users, who can open cases with Customer Care. |
| Social support | See the FAQ at https://helpx.adobe.com/contact/enterprise-support.ec.html. |
| Free live web training and video tutorials | Included. |
| Create a support case | https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/support-for-experience-cloud.ug.html |
| Telephone support |
|
When reporting issues to Technical Support, include this information:
- Dynamic Media Classic company name.
- Your name, phone number, and e-mail address.
- Dynamic Media Classic application, platform, and version.
- Issue description and the steps necessary to reproduce the problem.
- Error message, if any.
- Browser type and version, if applicable.