Now available: Adobe Dynamic Media Classic desktop app

Dynamic Media Classic users now have access to a new desktop app experience that no longer relies on Adobe Flash technology in the browser.

This new app is now available for Windows and macOS.

IMPORTANT

We recommend that you install the new Adobe Dynamic Media Classic desktop app by October 1, 2020. Doing so will ensure you have a smooth transition before Adobe Flash Player is deprecated on December 31, 2020. On that date, you will no longer be able to log on to the browser version of Adobe Dynamic Media Classic user interface, labeled as Dynamic Media Classic in the product.

See the FAQ for the New Dynamic Media Classic sign in experience now available.

System requirements for Adobe Dynamic Media Classic desktop app

Adobe Dynamic Media Classic desktop app is compatible with the following operating systems:

  • macOS X 10.10 or newer.
  • Windows 7 or newer.

Fixes in the latest version 20.20.2

  • No limitation on the number of files that you can upload through the desktop app user interface for both macOS and Windows.
  • No need to sign out of the desktop app to switch between companies.
  • Ctrl+V for paste operation now works on Windows.
  • In the future, when a new version of the desktop app is released, users will be notified within the desktop app itself.

Download and install the latest Adobe Dynamic Media Classic desktop app on macOS or Windows

See also:

  1. Uninstall any older Dynamic Media Classic desktop app versions on your system.

  2. Download the latest installer for Adobe Dynamic Media Classic desktop app.

    NOTE

    User who have already installed the GA version should uninstall it from their local Windows system before installing the latest version. Or, users can simply replace the installed GA version on their local macOS system with the latest version. New users should directly install the latest version 20.20.2 .

    Latest version is 20.20.2 available at the following:

    GA (General Availability) version was 20.20.1 available at the following:

  3. Do one of the following based on the installer you downloaded.

    • For macOS – In the Drag & drop to install dialog box, drag Adobe Dynamic Media Classic and drop it onto Applications.

      Drag and drop install on macOS

    • In the Applications folder, tap the Adobe Dynamic Media Classic icon.

    • In the dialog box, tap Open to open the Adobe Dynamic Media Classic desktop app.

      Open downloaded app

    • For Windows – Run the installer binary and follow the on-screen instructions to install the desktop app.

  4. When you open the application, the new Adobe Dynamic Media Classic Sign In page is displayed:

    Dynamic Media Classic sign in

  5. Use the same credentials as your browser credentials to sign in to Adobe Dynamic Media Classic.

    For the Server to use, see the following mapping for the production environment:

    Browser URL Desktop app server name
    https://s7sps1.scene7.com/ NA (North America) production
    https://s7sps3.scene7.com/ EMEA (Europe, Middle East, and Africa) production
    https://s7sps5.scene7.com/ APAC (Asia-Pacific) production

  6. Post the login UI, you will notice the familiar browser UI experience. You can carry your day to day activity as usual now on the desktop app UI.

Download and silent install the latest Adobe Dynamic Media Classic desktop app on macOS

See also:

To download and silent install the latest version of Adobe Dynamic Media Classic desktop app on macOS:

  1. Uninstall any older Dynamic Media Classic desktop app versions on your system.

  2. Download the latest installer for Adobe Dynamic Media Classic desktop app for macOS.

  3. Mount the downloaded Disk Image (.DMG) to a mountpoint location using the following command:

    hdiutil attach adobe-dynamic-media-classic-20.20.2.dmg -mountpoint <mount_point_path>

  4. Copy the .APP file to Applications using the following command:

    rsync -a <mount_point_path>/Adobe\ Dynamic\ Media\ Classic.app /Applications/ Unmount DMG - hdiutil detach <mount_point_path>

  5. When you open the application, the new Adobe Dynamic Media Classic Sign In page is displayed:

    Dynamic Media Classic sign in

  6. Use the same credentials as your browser credentials to sign in to Adobe Dynamic Media Classic.

    For the Server to use, see the following mapping for the production environment:

    Browser URL Desktop app server name
    https://s7sps1.scene7.com/ NA (North America) production
    https://s7sps3.scene7.com/ EMEA (Europe, Middle East, and Africa) production
    https://s7sps5.scene7.com/ APAC (Asia-Pacific) production

Download and silent install the latest Adobe Dynamic Media Classic desktop app on Windows

The command that you use is for a basic MSI silent installlation. However, the Dynamic Media Classic desktop app installer is an InstallScript MSI installer created using InstallShield. When you run the installer in record mode, any user interaction is recorded in a response file. This response file is then used for a silent installation as described in Running Installations in Silent Mode.

See also:

To download and silent install the latest version of Adobe Dynamic Media Classic desktop app on Windows:

  1. Uninstall any older Dynamic Media Classic desktop app versions on your system.

  2. Download the latest installer for Adobe Dynamic Media Classic desktop app.

  3. Run the installer in record mode using the following command:

    adobe-dynamic-media-classic-20.20.2.exe /r /f1"C:\Setup.iss"

  4. In the GUI installer window, follow the steps to install so that interactions/inputs, like install location, get recorded in Setup.iss file.

  5. Copy the created Setup.iss file and adobe-dynamic-media-classic-20.20.2.exe to other computer.

  6. Run the following command for a silent installation:

    adobe-dynamic-media-classic-20.20.2.exe /s /f1"C:\Setup.iss"

    Details about command line parameters is available at Setup.exe and Update.exe Command-Line Parameters.

  7. When you open the application, the new Adobe Dynamic Media Classic Sign In page is displayed:

    Dynamic Media Classic sign in

  8. Use the same credentials as your browser credentials to sign in to Adobe Dynamic Media Classic.

    For the Server to use, see the following mapping for the production environment:

    Browser URL Desktop app server name
    https://s7sps1.scene7.com/ NA (North America) production
    https://s7sps3.scene7.com/ EMEA (Europe, Middle East, and Africa) production
    https://s7sps5.scene7.com/ APAC (Asia-Pacific) production

Video walk-through on using Dynamic Media Classic Desktop App

Watch a video walk-through on using Dynamic Media Classic Desktop App (Length: 2 minutes 36 seconds).

Clearing the image cache and asset cache on your computer using the desktop app

  1. In the Dynamic Media Classic desktop app, near the upper-right corner, tap Setup > Personal Setup.
  2. On the Personal Setup page, under the Desktop heading, do any of the following:
    • Tap Clear Image Cache to remove all Adobe Dynamic Media cached image files from your computer. Tap OK.
    • Tap Clear Asset Cache to remove all Adobe Dynamic Media cached asset files from your computer. Tap OK.
  3. In the lower-right corner of the page, tap Close.

Clearing the image cache and asset cache manually

Besides clearing the image and asset cache using the desktop app, you can also accomplish this task manually by clearing the cache directly from the file system.

  1. Based on your operating system, navigate to the following:

    • macOS: ~/Library/Application\ Support/com.adobe.DMCDesktop/Local\ Store/
    • Windows: C:\Users\YourUserName\AppData\Roaming\com.adobe.DMCDesktop\Local Store

Known limitations in Dynamic Media Classic 20.20.1 (fixed in 20.20.2)

Applies to Windows only – Is there a limitation on the number of files that can be uploaded through the desktop app UI?
Yes, a maximum of 150 files can be uploaded at a time by way of the desktop app UI.

Applies to Windows and macOS – How do I switch between companies?
To switch between companies, do the following:

  • In the Dynamic Media Classic app, select the new company from the company drop-down list.

  • When the pop-up appears, tap OK to sign out and close the app.

    Restart the app to use the new company

  • Restart Dynamic Media Classic, then sign in as usual to work with the new company.

Tips and Tricks

I am unable to see Media Cart panel on the landing page of Dynamic Media Classic.
In Dynamic Media Classic, tap Setup > Personal Setup. In the Browser section, make sure Show MediaPortal Features is selected (checked). Tap Save > Close.

Publish state (green indicator) of an asset is not reflected correctly.
In the browser UI, a re-login to the UI was required to see the correct publish state of assets. In the desktop app, we have introduced a Refresh icon on the toolbar, to the right of the Select None button. Tap the Refresh icon to see the latest status of all the assets on the given page. No re-login required as with the browser UI.

Refresh icon
Refresh icon

I don’t see batch set presets working in the desktop app.
Tap Upload > Job Options > Batch Set Presets. Ensure the relevant Batch Set Preset is enabled. Click Save and Submit upload.

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