If you’re having trouble with the app, a particular file, or just have a question, get help from fellow users on the online forum.
By default, the app automatically updates. To determine your installed product version, tap > About Adobe Acrobat.
The installed version appears under the About heading.
The currently logged in user can be viewed by tapping
Note: The method for finding the Android version varies across devices, but start by choosing Settings > About Phone.
If a feature you’re trying to use is not available or asks you to subscribe, check your current subscriptions as follows:
Tap Plans & Products.
To add a subscription, tap Subscribe.
If your app crashes, perform the following steps to send us the crash logs:
If your app crashes, a dialog appears asking that allows you to choose whether to send the log always or just once. Choose Always to help Adobe resolve any app issues.
Have a feature request or want to share ideas with the development team? Click here.
Why did my menus change or disappear?
When a file is open, a single tap changes the view to immersive mode. Immersive mode hides the menus so that you can see more of the document.
The menu varies based on the viewing context. For example, items in the top menu bar change depending on whether you’re viewing a private file, a shared file, or a review file.
How do I force stop Acrobat Reader?
It is sometimes useful to stop the application to clear the memory, reset the cache, etc. To do so, do one of the following: