- Experience Cloud Services and Administration
- Experience Cloud services
- Experience Cloud Integrations
- Experience Cloud cookies
- Experience Cloud cookies overview
- First-party cookies in Experience Cloud
- Analytics cookies
- Audience Manager cookies
- Data Connectors cookies
- Data Workbench cookies
- Experience Cloud cookies
- Advertising Cloud cookies
- Scene7 cookies
- Search and Promote cookies
- Target cookies
- Enable privacy settings for browser cookies
- How changes to third party cookie support impacts customers
- User and product management
- Experience Cloud Activation
- Experience Cloud assets
- Experience Cloud assets overview
- Share Experience Cloud folders and assets with Creative Cloud
- Manage Creative Cloud users
- Share an Experience Cloud asset folder
- Upload an asset to a shared folder from the Creative Cloud browser
- Upload an asset to a shared folder from the Creative Cloud desktop
- Asset file requirements for sharing
- Behavior of shared folders
- Experience Cloud Audience Library
- Experience Cloud Customer Attributes
- Customer Attributes in Adobe Experience Cloud
- Frequently asked questions, limitations, and best practices
- About data file and data sources for Customer Attributes
- Create a Customer Attribute source and upload the data file
- Optional - Upload the data file via FTP
- Validate the schema
- Configure subscriptions
- Update the schema
- Support for General Data Protection Regulation
- Support for California Consumer Privacy Act
- Privacy considerations - Customer Attributes
- Release notes for Experience Cloud
- Exchange Marketplace
- Mobile Services
- More Resources
Upgrading to Analytics Premium and the Experience Cloud
Administrators can learn about the requirements and what to expect when upgrading to Analytics Premium, and where to find help as an Experience Cloud administrator.
Analytics Premium
Upgrading to Adobe Analytics Premium gives you all the capabilities or products available Analytics Standard, including Data Warehouse, Ad Hoc Analysis, Report Builder, and Data Connectors. (These products were sold separately to customers using the point solution, SiteCatalyst.)
Analytics Premium gives you:
- Access to 250 conversion variables (eVars)
- Mobile App Analytics
- Data Workbench (Visual data query; rules-based attribution; cross-channel analysis)
No migration is necessary when upgrading, but there are a few considerations to be aware of:
- eVars 76-250 (SiteCatalyst) and 100-250 (Standard) will be visible in Admin Tools, but will not be enabled already.>
- Contribution Analysis is turned on by Adobe. It will not change location (it is still available on the Anomaly Detection page), but it will now automatically start analyzing all data points.>
Analytics Premium Complete
In Analytics Premium Complete, you get all the capabilities of Analytics Premium, plus the following upgrades:
| Product | Upgrades |
|---|---|
| Reports & Analytics |
|
| Data Workbench |
|
| Analytics Platform | Live Stream (raw data, dashboards, triggers) |
Predictive Intelligence
Upgrading to Predictive Intelligence enables Analytics Premium plus:
| Product | Upgrades |
|---|---|
| Reports & Analytics | Contribution Analysis |
| Data Workbench | Pre-built workspaces for audience qualifications and predictive marketing. |
| Analytics Platform | Live Stream (dashboards and triggers) |
Customer 360
Upgrading to Customer 360 offers Analytics Premium plus:
| Product | Upgrades |
|---|---|
| Customer Attributes | Customer Attributes (analysis and segment sharing) |
| Data Workbench |
|
| Analytics Platform | Customer Attributes |
Advanced Attribution
Advanced Attribution offers access to Analytics Premium, plus Algorithmic Attribution in Data Workbench (25% server call volume).
Data Workbench Requirements
The supported user(s) can request that all client licenses be updated to reflect the Premium by emailing dwb@adobe.com. This enables features like Algorithmic Attribution.
TechOps will review your contract commitment and determine the proper managed infrastructure, increasing or reducing capacity, and then they will coordinate with you, through the Account Manager or consulting, to deploy any changes.
Any software that is running on-premise must be deactivated. This includes Sensors, which means you will need to ensure proper tracking through Analytics tags.
Experience Cloud - Administrate Users and Products
Experience Cloud and core services are available to Analytics Standard and Premium users, provided that you have followed the implementation modernization described in Getting started - enable your solutions for core services. (That process helps you modernize your implementation, and enables you to become and administrator in the Experience Cloud.)
After you join the Experience Cloud, you can log in via the Experience Cloud at experiencecloud.adobe.com and begin using core services (including Customer Attributes, Audiences, and Mobile app analytics).
Administrate Users and Groups
User management is performed in the Adobe Admin Console (product link).
You can set up a 1:1 map between a group created in the Adobe Admin Console and a solution group (such as Adobe Analytics). Thereafter, a new user added to the mapped Admin Console group will have an Analytics solution account automatically created and linked to the user’s Adobe ID. (Existing users must manually link their solution account credentials to access solutions via the Experience Cloud login.)
You can map several solution groups to one Admin Console group. However, Adobe recommends 1:1 mapping. Mapping the groups ahead of time allows you to invite, create, permission, and add multiple users by uploading a CSV.
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