Experience Cloud Central Interface Components Guide

Experience Cloud is Adobe’s integrated family of digital marketing applications, products, and services. From its intuitive interface, you can quickly access your cloud applications, product features, and services.

Experience Cloud

From Experience Cloud’s header, you can:

  • Access your applications and services
  • Search for product documentation, tutorials, and community posts
  • Globally search business objects using a global search (Experience Platform users only)
  • Manage your account preferences (alerts, notifications, and subscriptions)

Sign in to Experience Cloud

Sign in and verify that you are in the right organization.

  1. Navigate to Adobe Experience Cloud.

  2. Select Sign in with an Adobe ID.

  3. On Adobe Experience Cloud, select your organization.

    Your administrator can help you verify that you are in the right organization.

After signing in to Experience Cloud, you can quickly access all your applications, services, and organizations from the unified header.

To access Experience Cloud services that you own, go to the application selector .

Unified Help provides an in-product location to search for and access help content (documentation, tutorials, and courses) on Experience League. You can also submit open-ended feedback and create prioritized support tickets.

The Help menu also gives you access to:

  • Support: Create a support ticket or contact Support using Twitter.
  • Feedback: Share feedback about your Experience Cloud experience. Your feedback is used to improve Adobe’s products and services.
  • Status: Navigate to https://status.adobe.com/experience_cloud and check product operational status and Manage Subscriptions.
  • Developer Connection: Navigation to adobe.io and find developer documentation.

Globally search for objects and entities

The global search enables you to find searchable business objects or entities in a seamless, consistent, one-click experience. This search surfaces your recently accessed objects.

NOTE

The global search is available only for Experience Platform, Journey Optimizer, Offers, and Experience League.

Manage account preferences

Experience Cloud preferences include notifications, subscriptions, and alerts. In the account preferences menu, you can:

  • Specify a dark theme (not all applications support this theme)
  • Search for Organizations
  • Sign out
  • Configure account preferences, notifications, and subscriptions

To manage preferences, select Preferences from your account menu .

On Experience Cloud preferences, you can configure the following features:

Feature Description
Default organization Select the organization that you want to see when you launch Experience Cloud.
Subscriptions Select the products and categories to which you would like to subscribe. Notifications in the Notifications pop-over and in your email.
Priority Select the categories that you want to be considered high priority. These categories are marked with a High tag and can be configured for delivery like alerts.
Alerts Select the notifications for which you would like to see alerts displayed in your browser. Alerts appear in the top-right corner of your window for a few seconds.
Emails Specify the frequency at which you would like to receive notification emails. (Not sent, instant, daily, or weekly.)

Notifications and Announcements

Select Notifications to be alerted about relevant and actionable updates, including product releases, maintenance notices, shared items, and approval requests.

Get help on administration and cross-application services

This guide provides access to help on Experience Cloud user and product administration in the Admin Console, enabling solutions for platform services. You can also access help on the Audience Library, Customer Attributes, Experience Cloud Assets, and more:

Guides

Related Experience Cloud guides include:

Tutorials

Take advantage of self-help tutorials and quick how-tos in Experience League:

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