Control Panel allows you to remove the delegation of a subdomain that has been delegated to Adobe.
Delegation removal is currently not available for subdomains that have been setup using CNAMEs.
Before proceeding, carefully consider the impacts occuring once the removal process is triggered:
To remove the delegation of a subdomain to Adobe, follow these steps:
Click the ellipsis button next to the domain delegation you want to remove and select Remove delegated subdomain.
Review the disclaimer and acknowledge the removal of the domain delegation to Adobe.
Review information regarding the instance to which the subdomain is associated, including related IP affinities and brand configurations.
If you are removing the delegation of the primary domain for the selected instance, you need to choose the domain that will replace it using the Replacement Domain list.
Click Next to proceed with the removal.
Review the summary that displays. To confirm the removal, type the URL of the domain for which you want to remove the delegation and click Submit.
After delegation removal has been started, the pending job displays in the job logs until it is completed.
This section lists the error messages that you may encounter when trying to remove the delegation of a subdomain:
|8002||Requested Delegated Domain removal cannot be addressed as there is an similar overlapping request in progress, please try after 3 days||A subdomain delegation removal job is already under process for the selected instance. Wait until 3 days to start a new removal job.|
|8003||Requested Delegated Domain removal is unsupported for this instance.||Delegation removal is not supported for the selected subdomain due to a technical issue, reach out to Customer Care.|
|8004||Requested Delegated Domain removal is not allowed as there is only one domain in this instance.||Only one subdomain has been delegated for the selected instance. Delegation removal is not allowed.|
|8005||Requested Delegated Domain removal is not supported for this configuration.||Delegation removal is not supported for the selected subdomain due to a technical issue, reach out to Customer Care.|
|8006||Requested Delegated Domain removal is not allowed due to unknown reasons. Please contact customer care.||Delegation removal is not supported for the selected instance due to unknown issues, reach out to Customer Care.|