Service Calendar is available in beta, and subject to frequent updates and modifications without notice.
Identifying events planned on your instances is essential to monitor your Campaign instances.
With Control Panel, you can monitor releases and service reviews occurring on your instances and access a list of key contacts at Adobe for any request or issue.
These information are accessible from the Service Calendar card on Control Panel homepage.
The Key contacts section lists the persons at Adobe that you can contact for any request or issue on your instances.
This section will show information only for Managed Service Accounts.
Key contacts include the following roles:
The Service Event Calendar section shows all past and upcoming releases and service reviews for the selected instance.
The Note column provides information on the status of each release:
You can assign a flag to one or several upcoming events to keep track of them. To do this, click the ellipse button next to the event name.
With Service Calendar, you can set reminders in order to be notified by email before an event is going to occur.
In order to be notified about upcoming events, make sure you have subscribed to email alerts in Control Panel. Learn more
To set an alert for an event, follow these steps:
Click the ellipse button next to the event that you want to be reminded of, then select Set Reminder.
Give a title to the reminder, then select the date at which you want to be notified before the event occurs.
If you have not subscribed to Control Panel alerts, a message will display and allopw you to enroll to receive email notifications.
The reminder is now set for the selected event. You can hover over it at any time to display its title.
You can set up to 2 reminders for the same event.
On the date specified in the reminder, an email will be sent to notify you about the upcoming event, and the reminder will automatically be removed from the Reminders count in the Service Calendar menu.