You can enable automated fraud protection for Payment Services with the Signifyd extension.
Adobe Commerce supports Signifyd versions 5.4.0 and newer. Payment Services supports pre-auth and post-auth Signifyd flows.
See Signifyd documentation to learn about installing and configuring the extension.
Currently, the following limitations apply to the integration between Signifyd and Payment Services:
You must communicate directly with Signifyd to onboard the extension for use with Payment Services—there is no Payment Services configuration needed. You can configure the Signifyd extension in the Admin once installed. Any support related to this extension will be managed by Signifyd.
When onboarding with Signifyd you must:
Because Signifyd takes some action on your orders, it is necessary to configure the extension to behave appropriately based on the payment action you set for Payment Services.
These configuration options are not compatible with Payment Services and the Signifyd integration:
When Payment Services is configured with the
Authorize payment action and Signifyd is in
PostAuth mode with the Decline Guarantees option set to Create credit memo.
Reason: Payment Services creates an authorization transaction that Signify then attempts to refund.
Payment Services is configured with the
Authorize and Capture payment action and Signifyd is in
PostAuth mode with the Decline Guarantees option set to Cancel order.
Reason: Payment Services creates a capture transaction that Signifyd then attempts to void.
See Signifyd documentation for information about configuring the extension.
See Signifyd documentation to learn more about the order workflows.